Privacy Policy for Iowa Compass SMS (Text Messaging) Communications

 

Effective Date: April 10, 2026

Iowa Compass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our SMS text messaging services.

Information We Collect

When you opt in to receive SMS messages from Iowa Compass, we may collect:

  • Your mobile phone number
  • Any information you provide during communication (e.g., service inquiries)
  • Message interaction data (such as responses to surveys)

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services
  • Send service-related updates and after-hours notifications
  • Deliver optional follow-up surveys to improve our services

SMS Messaging Terms

By opting in to receive SMS messages from Iowa Compass:

  • You consent to receive text messages related to your inquiry or services requested
  • Message frequency may vary
  • Message and data rates may apply

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or visit iowacompass.org or call 800-779-2001.

Information Sharing

Iowa Compass does not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only used to support the services you have requested.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Your Choices

You may opt out of SMS communications at any time by replying STOP. Once opted out, you will no longer receive text messages from Iowa Compass unless you opt in again.

Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact:

Iowa Compass
Website: iowacompass.org
Phone: 800-779-2001

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

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